Agent Reviews

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STREET RECORD IN A QUIET MARKET!

AMAZING COMMUNICATOR AND COMMITTED AGENTS!

ils kept us up to date ecery step of the way and did everything she could to sell our house!  Even when we sold, her service was exemplary and we very much appreciate all her hard work. We got a great result and wud thoroughly recommend ils and her team to anyone wishing to sell their home!

Leonie and Wayne - Lakewood, Parkinson

They did a great job! 10 out 0f 10!

They always seem to be working for  us and did everything to get a fantastic result. We couln't be happier!

Pam and John Parkinson

GREAT TEAM!

Very professional agents who kept us informed at all times and guided us i ways to maximize the sale price.

Trevor and Sandy - Parkinson 4115

HONEST, PROFESSIONAL AGENT

Determined, friendly and worked tirelessly until we reached the desired outcome. Not afraid to use her knowledge and provide her opinion on price, other agent I interviewd did not.

Fantastic result, went over and above duties.

Jo

Best Real Estate Agents we have dealt with

Ian and Ils made selling our home so easy and hassle free for us. They are lovely, genuine professional people and were a pleasure to do business with. We have no hesitation in recommending them

John & Gillian

Made everything so easy!

We recently sold our family home with ils and she made the process so easy and hassle free which was great for me as I had a toddler to entertain. I would highly recommend ils - especially for the Parkinson area.

Lea McD

Great agent, pleasure to work with!

Ils Townley and her team were a pleasure to work with, extremely polite and professional and worked hard to get the result we did. Their sales strategy and marketing where very appealing and their communication was fantastic through the entire process. Am happy to recommend them to anyone. ils and Ian helped me a lot due to the fact I am a first home buyer and only had basic knowledge on the real estate industry.

You got us $20 000 more than all the other agents said we could get

Good Morning ils and ian,

We feel sure that no-one could have been more professional, more organized, more communicative, more friendly, more polite, more respectful or more absolutely fantastic than you have been throughout this entire process of selling our house.

From the moment you walked in, sat down at the table and began your presentation we were "hooked".! There was never any doubt in our minds.  Everything you presented resonated with us.

You truly have been the best agents we have ever worked with and we sincesely thank you and wish you all the very best for the future.

Regards

Anne and Brian from Hillcrest

Impressive And Amazing Hardwork

Dear ils, The experience I had dealing with you and Ian was a pleasure. I am so impressed with your amazing hard work and selling my home in only a couple of weeks. I am thrilled the house sold for close to the asking price. I would highly recommend you and Ian to anyone who is selling or buying a home.

I have spread the word to a lot of people already. Thank you so much for your honesty, friendliness and professional approach with you finding me the right buyers and Ian finding me the best loan.

Many thanks to both of you.

It has been great. Cheers. - Helen from Cedrela Street, Algester

Are you kidding me??

Parkinson number one agents

Dear ils and ian,

Thank you for the great work inselling our house! We could not believe you sold it in 1 day for FULL ASKING PRICE in a somewhat slow market.

Great job!

 

Franscious and Audrey from Parkinson

$5000 over asking Price

Hi ils and ian,

 

Despite the first contract crashing,and you sold it 6 days later,  it was still a very quick, painless process all in all. Thank you both so much for your work, I still cannot speak highly enough of your services ils, and ian, it's been a pleasure dealing with you too. 

Also, I've had a lot to do with different  solicitors over the yearsand more often than not have been very disappointed with their services, but that is not the case with Dianne King.  Thank you so much for putting me onto her,she's been fantastic, seeingly working around the clock, she is by far the best I've dealt with.

 

Patrick Wheeler - Algester

$10 000 OVER ASKING PRICE

Thank you ils and ian for selling our house so quick and stressfree!

We have recommended you to another friend that will be selling soon.

Best of luck

Nicole from Parkinson

Why choose ils and ian?

ILS & IAN TESTIMONIAL VID 288

Went far beyond the normal service

ils and Ian went far beyond the normal service you would expect and delivered on every promise, in time and exactly as agreed.

Could not recommend them highly enough. - Jane and Gary (Calamvale)

Professionalism at its best !

Vendor Review - Recommended by SteveDray : I have know Ils and Ian Townley for more than ten years on a personal and professional level so it was an obvious choice. There is always professionalism and efficiency with Ils and you will never be given a false promise, plus the weekly reports are a cut above the rest ! Highly recommend ***** Market Knowledge ***** Communication Skills ***** Credibility ***** Negotiation Skills *****

Totally Felt Comfortable And Respected

To buy the house and come into contact with ils is a very pleasant experience.

She offered us sincere assistance and professional advice when we are purchasing the house. She is friendly and when we ask her questions about the house, she explains all the details explicitly to us. She also works very professionally and efficiently. From the day we signed the contract to the moment we got the house key, it only takes five weeks. During that time, she also updated new information to us about the process of the trade. As clients, we totally feel comfortable and respected. Besides, we think ils did a good job of advertising this house.The pictures and floor plans are nice and neat. A short video clip about the house can also be found on Youtube. These help us a lot to gather more information about the house we are going to purchase. We would like to say a big thank you to ils Townley. -

Yiqing and Lin from Parkinson

Sold in Eight Days

My husband and I engaged ils Townley to sell our investment property at Calamvale. From the first point of contact ils conducted herself in a professional and proficient manner. ils either answered or returned all of my calls promptly. Her experience as a real estate agent was apparent from the start. She provided accurate information, implemented effective marketing strategies and ran several very successful open homes. Ils managed to secure a buyer after the first open home. All of the above traits are what we expect from any professional real estate agent, but in reality are very hard to find. As we don't live locally, Ils went above and beyond to make the transaction as smooth as possible with as little inconvenience as possible. As we self-managed the property, ils stepped in many times to help pacify difficult tenants and do what was required to get the sale over the line. I cannot recommend ils highly enough. It was a pleasure doing business with such an experienced agent and professional operator. -

Linda from Helensvale

$34K Over Asking Price - No one is a better negotiator then ils!

We found Ils and Ian efficient, punctual and always courteous. We were extremely happy with the level of service they provided and with the whole sale process. Receiving multiple offers from our first open home and selling above our expectations was amazing! Thank you so much Ils & Ian!

Excellent all round

Excellent all round

Vendor Review - Recommended by Monya

ils really knows her stuff! I felt that she communicated everything that was going on. I never had to ask her anything because she always let me know what was happening first. ils was timely and professional all the time. She went above and beyond in helping me sell my property while I was living in a different state! It was important to me to know I was being looked after because I had to to trust her to look after everything while I wasn't there...and this is exactly the result I got.
Market Knowledge
    
Communication Skills *****
    
Credibility *****
    
Negotiation Skills *****
    

The Perfect Agent _ $17 000 above my price!

When I decided to sell my property I interviewed 5 agents to get a feel of the market and to learn about selling techniques at the same time. Ils and husband Ian were so easy to talk too. Their knowledge proved to be 100% correct. After discussing my needs, Ils and Ian gave me advice, and practical tips to get me the price I wanted, and in the time frame I requested. They also gave me a book to read, to learn about what to expect when selling a home and the best way to present it. My house sold for $17 000 above asking price, and this can only be put down to the Townley Team experience and knowledge. Their integrity and honesty is second to none.

Mark from Algester

$18 000 over list price! Finally an agent that works for you the vendor

Having dealt with many agents over many years it was the powerhouse team of Ils and Ian Townley that won us over as real professionals that we could trust to go out there into the marketplace and really represent our interests. We weren't disappointed as we had an open house with record numbers and a sale in days that was well above our asking - I don't know how they do it but we were just so glad we went with them and I cant believe the level of service and attention that we got - they set the benchmark. Even after the sale they never once neglected us or 'moved on' and they continued to deal with every issue that came up even if minor. I always remember that during the negotiations that they went back to get a higher contract value when every other agent would have just closed the deal there and then. These folks are awesome and I would never use any other, we never met before the listing but we are now friends and this is their approach to their clients. Cant remember any agent that I ever felt that way about after the transaction was done and dusted. Keep it up Ils and Ian - you have the right formula

Scott and Susan from Algester (May 2016)

Another Successful Result!

At our initial appraisal we were very impressed with ils and Ian's professionalism, knowledge of the market and their confidence that they would sell our property quickly for a price that we would be happy with. Our confidence in them was well founded and a contract was obtained within the first week after listing. We were very happy with the price achieved in a competitive market. We doubt if any other local agents could have accomplished the same result. Thanks ils and Ian!

Peter and Jenni

SUPERIOR NEGOTIATOR! $30k OVER ASKING PRICE

 

Dear ils,

I would like to thank you for your professional expertise in the marketing of my son's home in Parkinson.

From our initial meeting right through to the completion of the sale your advise and your professionalism were invaluable.

To be able to achieve $30 000 over the listed price was truly exceptional!

I will have no hesitation in recommending you to any of my associates that require the services of an exceptionally talented Real Esate Negotiator.

 

Many thanks once again,

 

Kindest regards

Wendy King

Swanbrook Place, Parkinson

Great Agent - 100% professional

Ils and Ian were fantastic agents, they were 100% professionali in every aspect of my dealings with them. I would recommend these wonderful people to everybody who are wanting a good price and a speedy sale!! Thank you for all your assistance in making the sale of my beloved home a great experience. Maryanne Vandenbroek from Calamvale

There are no words sufficient enough…

Vendor Review - Recommended by Fred and Maria

We interviewed a total of 7 real estate agents. From the moment Ils and Ian entered our home, we were certain that we have stumbled upon a pair of ‘diamonds in the rough’. They both presented themselves impeccably; their professionalism were in a class of their own; and their knowledge of the market were second to none. Ils and Ian provided valuable insights, advice and guidance even from before we put our house on the market. We truly appreciated their regular update and communication throughout the whole process – all received prior to us having to initiate contact. In short, they have made what could have been a stressful and daunting process a smooth, fun and memorable experience. There are no words sufficient enough to convey our gratitude. Not only did Ils and Ian convince us that our house was worth at least $30,000 more than what the other real estate agents had told us, but they also managed to secure a sale price above our asking price (after only the first open home)! We couldn’t have asked for a better result, and we will no doubt recommend Ils and Ian to all of our family and friends.

    

Above and beyond!!

Very happy with the service and professionalism of both ils and Ian. They have a great knowledge of the area and a proven sales track record. Communication was excellent and you were always kept up to date with the sale procedure. Between their eye for detail and their extensive list of contractors you can he assured your house is prepared and sold for a fantastic price. Couldn't be more happy!!

Leon from Parkinson

Leon from Parkinson

A very Professional Agent!

From the moment Ils and Ian walked through our front door on our first meeting to the the end of the contract period Ils and Ian were the ultimate professionals. They came prepared to discuss our property and the potential it had, talked through with us what we should do to improve the chances of getting a great price and then proceeded the market and sell the property in 10 days. We would recommend Ils and Ian to anyone looking to sell their property

$73 000 over asking price!

Dear ils and Ian,

Thank you for selling Ouma's house for us.  We cold not believe the queues of people and the result you got!

We are now able to put Ouma in a much better room than we planned,.

Thank you so much!

Allanah & Jason from Sunnybank Hills

(196 buyers at open home, 29 offers, $73K over asking price

 

 

$22K Over Asking Price - Brilliant Result!

Ils Townley is the one and only agent I would highly recommend, she was brilliant from the time we discussed about what we wanted to achieve on selling our house and went over and beyond this mark, in fact the house was sold within 2 weeks of being on the market. Thank you ils and Ian Townley.

BEST AGENT I'VE DEALT WITH

I am a Builder & Developer and over the years I have dealt with many many Real Estate Agents and I can confidently say that ils Townsley is by far the best and most rounded agent I have ever given my business to. She is the ultimate professional and lived up to all my expectations. I am extremely happy with her service and everything else she brought to the table and would be happy to recommend her to anyone looking to sell there house now or in the future. Kind regards, Nathan Di Carlo
 

ils is a SUPERSTAR!

Ils is a superstar!

I recently sold my property through Ils and her team. Before the sale I did not have a good knowledge about the market. Ils was caring and was able to explain all possible outcomes to me before I committed to her team. The whole process was made easy for me by her outstanding professionalism and knowledge. Most importantly, Ils was able to get a price that was at least 5% over my target price. I would highly recommend Ian and Ils. Thank you guys

Ian from Regents Park

 

What A Lovely Lady

Thank you for helping to make the house buying process relatively straightforward. Your professionalism ensured that any hiccups or hassles came only from other sources, and you even helped me to sort them out (eg: electricity reconnection). I particularly appreciated your willingness to accommodate my hearing impairment by being available by SMS text and email, and always with a prompt response even outside of normal business hours. That you remembered my name, unprompted, from one open inspection to the next one a week later was amazing when you must greet dozens of people each weekend. Marketing feedback as I've previously mentioned, I found the orange and black banner combined with the black photo border really stand out on realestate.com.au and I appreciated the detailed description, comprehensive photos and, above all, a floor plan being available on-line. The FAQ on the hand-out at the open inspection was also very useful. Nothing comes to mind that you could have done better, except perhaps including the approximate room dimensions on the floor plan. I will certainly be recommending you to anyone I know who is selling or buying in this area. Thanks for the chocolates, wine and free pizza meal. -
 

by Heather - Parkinson

(Note by ils)  We have now dimentions on our floor-plans, great idea thank you Heather!)

Amazing people!

 

Buyer Review - Recommended by VanessaWelson

Ils and Ian are just wonderful people that go above and beyond to assist in anyway they can.

I purchased a property through them and their attention to detail was amazing.

Thank you so much for all of the information. I would recommend you for anyone buying or selling a property.

Buyer Review - Recommended by VanessaWelson
23 October 2015

SOLD $14,100 OVER ASKING PRICE!

91 Prospect Street, Parkinson

Proactive And Gave Helpful Advice

As a first time home buyer my husband and I have had no clue on how the process work, coupled with some unexpected events that happened in the course of purchasing.

Ian and Ils have been very proactive and provided a lot of useful advice, essentially hand holding us through towards transaction closure.

We would definitely do business again with Ian and Ils and highly recommend them to anyone given their professionalism and passion for their customers.

Please let us know anything you need. - Juliet and Michael from Algester

HIghly recommend ils

Highly recommend Ils

ils has now sold three of our properties in the Parkinson and Regents Park area. Ils knows the market very well in particular the Parkinson area, We have always found her to be extremely professional and easy to communicate with. Ils always provides honest timely feedback during the sale process. We highly recommend her to anyone who is thinking about selling their property and obtaining the best possible price for their home John & Jean

Always Reliable & Helpful -

Dear ils and Ian,

We just had to write to say thank you! We are both so very very happy with the result you received in the selling of our home recently. From the very start you were very positive and the advice you gave in respect to the advertising and the presentation paid off. We were both surprised at how well you knew the market and when you told us to be prepared for a quick sale you were not wrong, 9 offers (8 over the asking price) after the first open home. So we were sold after the first open home. We did hit a hurdle but you were right there to help us over it and achieve a very happy result. On the final day when my vacuum cleaner blew up Ian came to my rescue. Thank you Ian. Both Bruce and I would have no hesitation in recommending you both to friends and family.

- Liz and Bruce from Prospect Street Parkinson

Confident With This Agent

Dear ils and ian,

Illy and I are extremely happy with all that you have done.

Your professionalism has created a confidence in us that we had so lacked prior to your involvement.

Your presentation of our property has been a true highlight and we have had nothing but positive comments from friends and relatives who have viewed our site. My only regret is that we did not approach you sooner.

Regards and God bless both you and Ian. - Jim and Illy from Forest Lake

$15 000 over asking price!

We became aware of Ils Townley through the many letterbox drops she handed out each week. Her letterbox drops provided useful insights into the residential real estate market conditions, the sold price of houses in the area, price trends, etc. She seemed like a very hardworking individual who is very knowledgeable of the Parkinson area. When it was time to sell our house, we decided that Ils would be the right person to do the best job for us. When we met Ils and Ian, they conducted themselves in a very professional manner and remained so for the entire sale process. We are extremely happy with the sold price for our house and believe that no other agent could have done a better job than Ils and Ian. Thank you Ils and Ian.

Paul and Jennifer from Lakewood, Parkinson

ils made our Australian Dream Come True

Thank you so much, ils and Ian for making our Australian dream come true.

We had such a happy experience buying this house, thank you very much.

We will recommend you to our friends to buy or sell when we have the chance. -

Austin and Lin - Parkinson residents

A One In A Million Agent

Dear Graham,

I cannot communicate in words just how overwhelmed we were with ils.

Her professionalism, understanding, availability, flexibility and her mind blowing customer service was outstanding. ils went out of her way on many occasions, even late in the evening and on weekends, to ensure our minds were at ease and our questions answered. I am sure you are aware you have one in a million with ils. I hope you fully understand and value the outstanding team member you have. -

Danielle and Steven - buyers Lakewood Estate

A Very Caring Real Estate agent

I have viewed many houses before I had a look at the one I have finally purchased. Apart from liking the house, I was motivated as from the minute me and my partner walked into the property, we were treated as family and not only another customer wasting their time. Ils and Ian handled the showing and the follow up after the contract were signed in a very professional and efficient manner. The after sale experience was excellent and after moving into the property, Ils went above and beyond what was expected of her. She is a very caring real estate consultant and I felt very fortunate to have her assist me with the home buying process and also the questions which came after I have occupied the house. Ils is the kind of person with whom I would like to catch up for years after moving into the house. Thank you, Ils, I will definitely recommend you to my friends who are interested in purchasing a property in Parkinson. -

Mick and Marie

A Fantastic First Home Buying Experience

Dear ils,

Thank you so much for such a fantastic first home buying experience!

 You kept Jason and me updated every step of the way. Ils you went over and beyond what we expected and can not thank you enough for all your help.

I would recommend anyone to purchase a property though All Properties.

Thank you again. Our furniture has now all arrived and the house is not so empty anymore. -

Jessica and Jason from Regents Park

A First Home Buyer's Experience

Dealing with Ils Townley from All Properties Group has made purchasing our first home a very happy time for us.

Her assistance throughout the process including last minute changes to meeting times and coming whenever we needed her to in order to sign documents was really appreciated.

Ils' service is of the highest standard and we strongly recommend her and will approach her for future property dealings.

Thanks again for everything Ils. -

Peter and Alana from Algester

The first agent did not even get an offer!

Joel and I were really dreading the selling process having done this before and found it stressful.

When Ils took on our contract, it was a smooth transition and she kept us informed and updated, which took a lot of stress off our shoulders.

We would recommend Ils Townley as your real estate agent, as she was extremely professional and efficient and made our selling process effortless.

Thank you. - Andrea and Joel (Parkinson)

Ian and his tape measure

Peter and I had been looking for our new home for about a month when we found a lovely house in Parkinson and were introduced to Ils and Ian.

Peter was worried about getting his car into the garage so Ian kindly took out his tape measure and measured doors and walls etc.

Over time Ils kept us up-to-date with information about the house and on the second inspection we decided that we'd like to make it our new home.

Ils made all the necessary phone calls and we were under contract within two hours with no fuss.

Both Peter and I have bought other properties over the years and this one has been the easiest and most enjoyable thanks to Ils and Ian. Not only did they make this the easiest purchase, they welcomed us into the neighbourhood. - Sarah and Peter

Keen and Well-Balanced Agent

Dear ils,

Thank you for the tremendous assistance and service when purchasing this property in Parkinson. As you know, we are new migrant in this country, we have been shopping for property ever since we arrived in February. We'd encountered quit a few realtors and made several offers along the way, our experiences with the other real estate agents were either slow, cold altitude, or too much on the seller's side. Finally we met for the first time, you were very keen and we were happy with the quick response, you were very well-balanced between the owner and buyer. We were very impressed of the warm service. If we would trade-in or buy another property one of these days, you will be the first to know. It was a great pleasure working with you and we look forward to work with you again. -

Donald and Mia (Parkinson)

The video sold the house!

73 Oakview Street Parkinson

Thank you so much for forwarding that mail for us.

A huge thanks too for the card and voucher. What a nice surprise. Real estate agents can tend to cop a bad reputation, but as I mentioned to you on the phone, we were absolutely amazed with your professionalism every step of the way in selling our home.

We would not hesitate in recommending you to any of our family or friends who decide to sell or buy for that matter, in the future. Thanks again for all your hard work. - Sarah and Rick

Professional and Trustable Agent

Professional and Trustable Agent

Ils is an professional and trustable property agent. The whole process ran smoothly with no issue and I appreciate Ils's and Ian's timely response regarding questions about the house and transaction.Overall, it is a happy process to buy a house from her.

Vincent Ran - Parkinson

 

 

We were both SURPRISED...

Dear ils and ian,

 

We are both so very very happy with the result you received in selling our home recently.

From the start you were very positive and the advice you gave in respect to the advertising and presentation really paid off!

We were both surprised at how well you knew the market and when you told us to be prepared for a quick result you were not wrong!

9 offers (8 over asking price) after our first open home. So were were SOLD after the first open home.

And on settlement day when my vacuum cleaner blew up, ian came to my rescue, thanks ian!

Both Bruce and I will have no hesitation in recommending you both to friends and family.

 

Liz and Bruce from Parkinson

Love your work!

Dear ils and ian,

 

Thank you so much for all your help and hard work selling our house for us!

We really appreciate everything you did and the great result too.

Andrew and Bronnie from Parkinson

We are so grateful!

Dearest ils and ian,

Thank you both so much for selling our home.  

You both do a wonderful job and we are very greatful. We will be only too happy to recommend youto our friends and family.

 

Linda and Ian from Algester

Words From A Buyer

Dear ils,

You truly bring back the human touch in this high tech, high pressure world of sales and marketing. Please accept this small gift as a token of our appreciation for your kind assistance in the search for a home. - Jim and Nicole

Stress free! Thanks guys!

 Hi, just wanted to say what a wonderful job Ils and Ian did when they sold our house recently. We have bought and sold many properties over the years, and it has never been as easy or stress free as this time.

Very professional and friendly service, we felt confident our property was in very good hands.

If you're thinking of listing your property ... get Ils and Ian on the job and you won't regret it!

Bill and  Charlene from Parkinson

Exquisite Agent

Dear ils,

Thank you for the limousine ride and the exquisite dinner that we enjoyed as a part of your business marketing. The food and the service at the restaurant was first class and we also enjoyed the wonderful view. Thank you again for giving us the opportunity to have such a wonderful evening and we will definitely contact you when we sell our next investment property. -

Jose and Maria from Sunnybank Hills

Ils and Ian get the job done!

Ils, Ian and the rest of their crew were a pleasure to deal with. They were courteous and professional at all times and went out of their way to ensure the sale of our property went through with as little stress as possible. We would recommend them to anyone looking to sell their property at a fair market price.

Can't Go Past The Townley Team!

Ils and Ian were great the whole time. They kept us informed and gave us advice on price. The feedback after each open house was very helpful.

Hit the Nail on the Head!

Not only are they great agents, who work very hard for their clients, they are also great people who understand how stressful buying and selling can be and therefore they take of everything and make the whole process easy and comfortable.

Wonderful team

From start to finish Ils and her team were professional and efficient. They communicated every step in a friendly productive way making the process a lot less stressful.

Charlotte from Parkinson

EXCELLENT MODERN PROFESSIONAL SERVICE

I'm not fancy with words and such, I can say, that this lady has put the honesty and friendliness back into the real estate game,! If you truly want  the best, you can't go past ils townley.

James Wilson Parkinson